Assisted Living Nurse Care Services/North Star Institute LLC Terms of Use
Effective as of May 15, 2020
Updated: May 20, 2026
Welcome to the Assisted Living Nurse Care Services/North Star Institute LLC Terms of Use agreement.
Please review these Terms of Use carefully before accessing, purchasing, enrolling in, or using any online training, course materials, services, or content offered through this website.
If you do not agree to be bound by these Terms of Use in their entirety, you may not access, purchase, enroll in, or use the Site, the Service, or any online training offered by Assisted Living Nurse Care Services/North Star Institute LLC.
For purposes of this agreement, “Site” refers to the Company’s website, which can be accessed at northstartraininginstitute.com. “Service” refers to the Company’s services accessed through the Site, including online training, course content, educational materials, assignments, quizzes, certificates, communication tools, and related services. The terms “we,” “us,” and “our” refer to Assisted Living Nurse Care Services/North Star Institute LLC. “You” refers to you, as a user, purchaser, student, participant, or visitor of the Site or Service.
By accessing, purchasing, enrolling in, or using the Site or Service, you signify your agreement to these Terms of Use.
PAYMENT, REFUND, AND TRANSFER POLICY
All payments for online training courses, including the 80 Hours Managers Training Course, are final.
Course payments are non-refundable and non-transferable.
Course access is assigned only to the registered student who purchased or was enrolled in the course. Course access, login credentials, assignments, certificates, training records, and course participation may not be transferred, sold, shared, or reassigned to another person.
By purchasing or enrolling in a course, you acknowledge and agree that you are responsible for completing the course within the access period provided for that specific course. Failure to complete the course within the allowed access period does not create a right to a refund, transfer, credit, or extension unless an extension is approved in writing by Assisted Living Nurse Care Services/North Star Institute LLC.
COURSE ACCESS AND COMPLETION
Online course access may be limited to a specific access period depending on the course purchased or assigned.
The 80 Hours Managers Training Course must be completed within 90 days from the date of enrollment or payment, unless an extension is approved in writing by Assisted Living Nurse Care Services/North Star Institute LLC.
The 90-day access period applies specifically to the 80 Hours Managers Training Course and does not automatically apply to all other courses offered by the Company.
Other courses may have different access periods, completion requirements, expiration dates, or access rules. Course-specific requirements may be listed on the course page, product page, enrollment notice, notification email, or other written course instructions.
Students are responsible for reviewing and following the instructions for the course in which they are enrolled. This may include completing required videos, lessons, topics, quizzes, assignments, uploads, pre-test requirements, final exams, or other required course activities within the access period provided for that specific course.
Completion of a course may require more than watching videos. Some lessons or subjects may require assignment uploads, written work, participation in course communication, completion tracking, or other required steps before the student may move forward.
Failure to complete required course steps, assignments, uploads, quizzes, pre-tests, final exams, or other course requirements may delay or prevent course completion and certificate issuance.
Failure to complete the 80 Hours Managers Training Course within the 90-day access period does not create a right to a refund, transfer, credit, or extension unless an extension is approved in writing by Assisted Living Nurse Care Services/North Star Institute LLC.
PRIVACY POLICY
The Company respects the privacy of its Service users. Please refer to the Company’s Privacy Policy, which explains how we collect, use, and disclose information that pertains to your privacy.
When you access or use the Service, you signify your agreement to the Privacy Policy as well as these Terms of Use.
ABOUT THE SERVICE
The Service allows users to access online training, educational content, course materials, assignments, quizzes, certificates, and related training support.
The Site is accessible through standard web browsers and may be viewed on desktop computers, laptops, tablets, and mobile devices. The Company does not represent that it provides a separate mobile application unless specifically stated elsewhere by the Company.
REGISTRATION; RULES FOR USER CONDUCT AND USE OF THE SERVICE
You must be at least 18 years old to register for and use the Service.
If you sign up for the Service, you will create or be assigned a personalized account, which may include a unique username and password to access the Service and receive messages from the Company.
You agree to notify us immediately of any unauthorized use of your password or account. The Company will not be responsible for any liabilities, losses, or damages arising out of unauthorized use of your username, password, or account.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
USE RESTRICTIONS
Your permission to use the Site and Service is conditioned upon the following use, posting, and conduct restrictions.
You agree that you will not, under any circumstances:
Access the Service for any reason other than your personal use as permitted by the normal functionality of the Service;
Collect or harvest any personal data of any user of the Site or Service;
Use the Site or Service for unauthorized solicitation of business or in connection with any unauthorized commercial enterprise;
Distribute any part of the Site or Service without our explicit written permission;
Use the Service for any unlawful purpose or for the promotion of illegal activities;
Attempt to harass, abuse, harm, threaten, or intimidate another person or group;
Use another user’s account without permission;
Intentionally allow another person to access your account;
Provide false or inaccurate information when registering an account or enrolling in a course;
Interfere or attempt to interfere with the proper functioning of the Service;
Make automated use of the Site, Service, or related systems, or take any action that imposes or may impose an unreasonable or disproportionately large load on our servers or network infrastructure;
Bypass any robot exclusion headers or other measures we take to restrict access to the Service;
Use any software, technology, or device to scrape, spider, crawl, harvest, or manipulate data from the Site or Service;
Circumvent, disable, or otherwise interfere with any security-related features of the Service or features that prevent or restrict use or copying of content; or
Publish or link to malicious content of any sort, including content intended to damage or disrupt another user’s browser, computer, device, account, or access to the Service.
POSTING AND CONDUCT RESTRICTIONS
When you create an account, enroll in a course, submit assignments, or interact with the Service, you may provide information such as first name, last name, username, email address, date of birth, phone number, password, assignment submissions, messages, uploaded documents, or other user-provided content. This information and material may be referred to as “User Content.”
You are solely responsible for the User Content that you post, upload, link to, submit, or otherwise make available through the Service.
We grant you permission to use and access the Service, subject to the conditions described in these Terms. Failure to follow these conditions may constitute a material breach of these Terms.
By transmitting, uploading, posting, or submitting any User Content while using the Service, you agree as follows:
You are solely responsible for your account and the activity that occurs while signed in to or using your account;
You will not post information that is malicious, false, inaccurate, abusive, threatening, obscene, defamatory, libelous, or otherwise objectionable;
You will not submit content that is copyrighted or subject to third-party proprietary rights, including privacy, publicity, trade secret, or other rights, unless you are the owner of such rights or have appropriate permission from the rightful owner;
You retain ownership rights in your User Content, but you grant the Company permission to use, reproduce, distribute, display, and maintain such content as needed to provide the Service, review assignments, document course participation, support training, maintain records, issue certificates, or comply with applicable requirements;
The Company reserves the right to determine whether User Content is appropriate and complies with these Terms of Use; and
The Company may remove User Content, restrict access, or terminate an account with or without prior notice if we determine that a user has violated these Terms.
You understand and agree that any liability, loss, or damage that occurs as a result of your User Content or your use of User Content through the Service is solely your responsibility. The Site is not responsible for any public display or misuse of User Content.
The Site does not and cannot pre-screen or monitor all User Content. However, at our discretion, we or technology we employ may monitor, review, or record interactions with the Service or with other users for purposes of security, compliance, quality control, training administration, or enforcement of these Terms.
ONLINE CONTENT DISCLAIMER
Opinions, advice, statements, offers, or other information or content made available through the Service, but not directly by the Company, are those of their respective authors and should not necessarily be relied upon. Such authors are solely responsible for such content.
We do not guarantee the accuracy, completeness, or usefulness of all information on the Site or Service, and we do not adopt, endorse, or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by other parties.
We take no responsibility and assume no liability for User Content that you or any other user or third party posts, submits, sends, or makes available through the Service.
Under no circumstances will we be responsible for any loss or damage resulting from reliance on information or content posted on the Service or transmitted to users.
Although we strive to enforce these Terms of Use, you may be exposed to User Content that is inaccurate or objectionable when using the Site or Service. We reserve the right, but have no obligation, to monitor materials posted in public areas of the Site or Service, limit or deny user access, remove material, or take other appropriate action if a user violates these Terms of Use or engages in activity we determine to be unlawful, offensive, abusive, harmful, malicious, or in violation of the rights of others.
Unauthorized use may result in civil or criminal consequences under federal, state, or local law.
If you become aware of misuse of the Service or a violation of these Terms of Use, please contact us at assistedlivingnurse@gmail.com.
LINKS TO OTHER SITES AND MATERIALS
As part of the Service, we may provide links to third-party websites, applications, software, content, or materials. These links are provided as a courtesy.
We do not control third-party sites or third-party content and are not responsible for their content, accuracy, policies, practices, reliability, privacy practices, or availability.
Inclusion of a third-party link does not imply approval, sponsorship, or endorsement.
If you leave the Site and access third-party sites or content, you do so at your own risk. You should review the applicable terms, privacy policies, and practices of any third-party site or service.
COPYRIGHT COMPLAINTS AND COPYRIGHT AGENT
We respect the intellectual property rights of others and require users to do the same.
Pursuant to applicable copyright law, we may terminate access for users who repeatedly provide, upload, post, or share protected third-party content without necessary rights or permissions.
If you are a copyright owner or an authorized agent and believe in good faith that materials provided through the Service infringe upon your copyrights, you may submit a written notice to our designated copyright contact at assistedlivingnurse@gmail.com.
Your notice should include:
- The date of your notification;
- A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work claimed to have been infringed;
- A description of the material claimed to be infringing and information sufficient to allow us to locate the material;
- Information reasonably sufficient to allow us to contact you, such as an address, telephone number, and email address;
- A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, the owner’s agent, or the law; and
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
If your User Content was removed and you believe the removal was the result of mistake or misidentification, you may send a counter-notice to the same contact address. Your counter-notice should include:
- Your physical or electronic signature;
- A description of the content that was removed and where it appeared before removal;
- A statement that you have a good faith belief that the content was removed because of mistake or misidentification;
- Your name, address, telephone number, and email address;
- A statement that you consent to the jurisdiction of the appropriate federal court; and
- A statement that you will accept service of process from the person who provided the original infringement notice.
If a valid counter-notice is received, we may forward it to the original complaining party and may reinstate the removed content unless the copyright owner files an action seeking a court order.
LICENSE GRANT
By posting, uploading, submitting, or transmitting User Content through the Service, you represent and warrant that you have the right to provide that content.
You grant the Company a limited, non-exclusive, royalty-free license to use, reproduce, store, display, distribute, and maintain User Content as reasonably necessary to provide the Service, administer courses, review assignments, document training, issue certificates, maintain compliance records, improve services, and communicate with you regarding your course or account.
This license does not give the Company ownership of your User Content.
INTELLECTUAL PROPERTY
You acknowledge and agree that the Company and its licensors retain ownership of all intellectual property rights related to the Site and Service, including course content, written materials, training videos, presentations, quizzes, documents, logos, trademarks, graphics, designs, and other proprietary materials.
You may not copy, reproduce, distribute, sell, share, publish, modify, or create derivative works from Company materials without prior written permission.
Course materials are provided for the registered student’s personal training and educational use only.
PROHIBITED USE OF COURSE MATERIALS
All course materials provided through the Site or Service are the property of Assisted Living Nurse Care Services/North Star Institute LLC unless otherwise stated. This includes, but is not limited to, training videos, written materials, handouts, assignments, worksheets, folders, quizzes, tests, pre-tests, final exams, certificates, forms, policies, procedures, presentations, study guides, examples, case studies, and course structure.
Course materials are provided only for the personal educational use of the registered student enrolled in the course.
Students, users, purchasers, facilities, or third parties may not copy, download for redistribution, record, reproduce, sell, resell, publish, share, upload, distribute, modify, teach from, train others with, or use Company course materials to create another course, training program, policy package, consulting product, or competing service without prior written permission from Assisted Living Nurse Care Services/North Star Institute LLC.
Sharing login credentials, allowing another person to view course materials through your account, forwarding restricted course content, or distributing course folders or assignments to unauthorized persons is prohibited.
Violation of this section may result in suspension or termination of course access without refund and may subject the user to additional legal remedies available under applicable law.
COMMUNICATIONS AND ELECTRONIC NOTICES
For course, account, registration, enrollment, payment, access, training, assignment, certificate, support, and general business purposes, you consent to receive communications from us electronically, including by email, website notice, account notice, text message, or other communication methods you provide or use in connection with the Service.
You agree that electronic communications related to your course, account, enrollment, payment, access, training progress, assignments, certificates, and Service use may satisfy written communication requirements for routine business and training purposes.
However, unless expressly allowed by applicable law or written agreement, communications sent through general email, course messaging, website messaging, or other electronic systems may not constitute formal legal notice where formal legal notice is specifically required by contract, statute, regulation, court rule, or law.
You are responsible for keeping your contact information current. We are not responsible for missed communications caused by outdated, incorrect, blocked, filtered, or inaccessible email addresses, phone numbers, accounts, or communication settings.
EMAIL COMMUNICATIONS AND OPT-OUT
We may use your email address to send you information about your account, course access, training progress, assignments, certificates, deadlines, updates, support, and other messages related to the Site or Service.
We may also send information about services, updates, or special offers. You may opt out of promotional emails by using the unsubscribe link in the message, changing your account settings where available, or contacting us at assistedlivingnurse@gmail.com.
Opting out of promotional emails may not prevent you from receiving important administrative, course-related, transactional, payment, account, deadline, or certificate-related communications.
Mailing address:
Customer Support
5813 Center Dr
Temple Hills, MD 20748
WARRANTY DISCLAIMER
THE SERVICE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND.
WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE SERVICE, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY, AND NON-INFRINGEMENT.
WE DO NOT WARRANT OR REPRESENT THAT ACCESS TO OR OPERATION OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ALL TIMES.
YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR USE OF THE SITE, SERVICE, FILES, INFORMATION, CONTENT, OR OTHER MATERIAL OBTAINED THROUGH THE SERVICE.
Some jurisdictions limit or do not permit disclaimers of warranty, so some provisions may not apply to you.
LIMITATION OF DAMAGES; RELEASE
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, SITE, SERVICE, AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR PARTNERS BE LIABLE FOR ANY LOSS OF PROFITS, USE, DATA, COURSE ACCESS, BUSINESS OPPORTUNITY, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO:
Your use of or inability to use the Service;
Your access to or inability to access course content;
Your failure to complete a course within the required access period;
Your User Content;
The Service generally;
Software or systems that make the Service available; or
Interactions with any other user or third party.
This limitation applies whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory, whether or not we were advised of the possibility of such damages.
Some jurisdictions limit or do not permit disclaimers of liability, so some provisions may not apply to you.
If you have a dispute with one or more users, merchants, or third parties, you release the Company and its officers, directors, agents, subsidiaries, affiliates, and employees from claims, demands, and damages of every kind and nature, known and unknown, arising out of or related to such disputes.
MODIFICATION OF TERMS OF USE
We may update, revise, modify, or replace these Terms of Use at any time, at our discretion.
When changes are made, the updated Terms of Use may be posted on the Site with a revised “Updated” date. Unless otherwise stated, changes become effective when posted.
Your continued access to, purchase of, enrollment in, or use of the Site, Service, course materials, online training, assignments, or related services after updated Terms are posted means that you accept and agree to the revised Terms of Use.
We may, but are not required to, provide separate notice of changes by email, website notice, account notice, checkout notice, or other communication method. It is your responsibility to review the Terms of Use periodically for updates.
No waiver, exception, or modification of these Terms will be valid unless made in writing by an authorized representative of Assisted Living Nurse Care Services/North Star Institute LLC.
GENERAL TERMS
If any part of these Terms of Use is held or found to be invalid or unenforceable, that portion will be interpreted in a manner consistent with applicable law, and the remaining portions will remain in full force and effect.
Any failure by the Company to enforce any provision of these Terms shall not be considered a waiver of the right to enforce that provision.
Our rights under these Terms survive any transfer, expiration, suspension, or termination of your account, course access, or use of the Service.
You agree that any cause of action related to or arising out of your relationship with the Company must commence within one year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
These Terms of Use and your use of the Site are governed by the federal laws of the United States of America and the laws of the State of Maryland, without regard to conflict of law provisions.
We may assign or delegate these Terms of Use and/or our Privacy Policy, in whole or in part, to any person or entity at any time, with or without your consent.
You may not assign or delegate any rights or obligations under these Terms of Use or Privacy Policy without our prior written consent, and any unauthorized assignment or delegation by you is void.
ACKNOWLEDGMENT
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THESE TERMS OF USE, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE, TOGETHER WITH THE PRIVACY POLICY, REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND ASSISTED LIVING NURSE CARE SERVICES/NORTH STAR INSTITUTE LLC REGARDING YOUR USE OF THE SITE AND SERVICE, AND THAT THESE TERMS SUPERSEDE ANY PRIOR OR CONTEMPORANEOUS PROPOSAL, AGREEMENT, COMMUNICATION, OR UNDERSTANDING, WHETHER ORAL OR WRITTEN, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.